Lydia is passionate about integrity, commitment and finding out what you need! Open, honest communication combined with information based on facts is what she strives for. Each Client is very important and should be treated like they are "special". One of the things she values most, is being responsive. In today's hurry up world, we often forget to get back to people in a timely manner. This is one of her top priorities and it will avoid misunderstandings. If there is a misunderstanding or error, she will to fix it as quickly as possible, without blame ,but rather by finding solutions.
Listening to your needs and wants is key for her to successfully find, or sell your home! In a big decision such as buying or selling a home, it is important that you trust her . She will look for ways to earn that trust, by communicating often in the manner you most prefer. Also following up and giving you status on any changes is another key element. In the end, she wants you to love the way she works, before, during and after Escrow.
Referrals are her life-line and if she did the best job ,than she would love to see that translate into future business with a personal referral from you!
Education and Training
I have had decades of sales training with Pacific Bell, Allied Institute, CAR online courses and updates, Weekly Office workshops on varied Real Estate related subjects, Quarterly seminars with Brian Buffini, Tom Ferry and Matthew Ferry, CD training on Selling Velocity, I read several books every month to educate and stimulate my knowledge of Real Estate and interactions with Clients. I also receive extensive training Through Coldwell Banker's Legal, IT and Marketing Departments on a regular quarterly basis and as new subject matter becomes relevant. I am a member and 2018 board member with WCR who instills leadership and networking skills that are truly valuable as well as hosts several programs to give us a leading edge in our business!I have attended Las Positas courses as well as Livermore Adult School Courses to enhance my abilities and sharpen my skills on an ongoing manner and will continue taking courses to better my abilities.I attend weekly Marketing Meetings that cover relevant local and State real estate subjects week to week.
Awards And Designations
I have received the 2012 Beaver Award ,2013 the Cheerleader Award. 2014 the International Presidential Award, recently 2016 the Top 15 Office Award and the 2016 International Presidential Award!
Areas of Expertise
My expertise is in listening to YOUR needs! I strive to work with all types of people, young, old or in between. Whether you are moving up or down sizing or just starting out, my passion is to help you find that home or buyer that will take you to the next step in your journey!
This then allows me to be there for whatever your need might be:1st Time Home Buyers and Sellers of any age, Seniors, Empty Nesters and/or Young Families. Working with anyone who is looking to buy or sell in the Tri-Valley, Castro Valley, Hayward, Berkeley, Oakland, Walnut Creek, San Ramon, Dublin, & Tracy areas. I have lived and owned homes in San Lorenzo, San Leandro, Oakland,Fremont, Castro Valley and Livermore. Worked in San Francisco,Walnut Creek, Hayward, San Jose,San Ramon and even Sacraments so I am familiar with most areas in the Greater Bay area.
Call me and see if we are a good match, if I cannot connect with you or you are moving out of the area, I can refer you to a reliable, trustworthy co-worker to make sure you are taken care of!